Terms of use

The terms you agree to by using this site.

This site is not medical advice

Nothing on this site is medical advice, a diagnosis, or a promise of a result. Talk to a licensed clinician about your own situation before starting anything.

No doctor–patient relationship from browsing

Reading this site, or sending a message through it, does not create a doctor–patient relationship. That begins only when you have completed intake and a licensed clinician has accepted you as a patient.

Who provides what

Aethera Cellular Medicine is a platform of partner brands. Each division is run with a named partner who holds its own licences and is responsible for its own services. It is not one company doing all of this.

Payment

We are cash-pay. We do not bill insurance, and no federal healthcare program money is involved in anything we do.

Many of our services can be paid for with an HSA or FSA card, and some cannot. Eligibility is set by IRS rules and decided by your plan administrator, not by us. Cosmetic treatments are specifically excluded. We mark each service with what we understand its status to be, we give you an itemised receipt with the codes your administrator needs, and we will write a Letter of Medical Necessity where one genuinely applies.

Availability

Residents of every U.S. state and the District of Columbia can join the online clinic. A specific test or treatment can still have its own state limits, and we show any limit that applies in your state before you pay for it.

Concierge visits are available in 48 states. We do not offer concierge care in Massachusetts or New York. The online clinic is open in both.

No Aethera clinic is open yet. Three are in development in Nashville, Miami and Madison, Wisconsin, and a fourth is planned for Bogotá in early 2027. We will say so plainly here the day one opens, and not before.

Emergencies

Do not use this site or any form on it for an emergency. Call 911.